How PerpetuaL watches are made ?

-The movements are ordered directly from the makers in China.

-The checking procedures : amplitude, beat error & accuracy rate are carried out by our workshop.

-Screening out movements that failed to meet our strict standards

-PerpetuaL watches are tested on a rotating device for 8-12 hours in 2 directions. The process ensures the power reserve capability, 3 checking cycles are required for general models & 6 cycles for Chronographs & Tourbillons.

Accuracy

The accuracy rates are checked in 5 positions : dial up, dial crown up, crown down, dial down & crown on the right.

General models : daily +/-15 seconds [max]

Chronographs & Tourbillons : +/-12 seconds [max]

The rates are taken with movement being fully-winded/ powered. The performance of movements will vary due to different positional variations. Our strict standards will ensure every PerpetuaL watch to perform accurately.

+/-15 & +/-12 seconds are maximum tolerances, your PerpetuaL watch should perform reasonably better in accuracy.

Sapphire Crystal

All PerpetuaL watches are equipped with sapphire crystals. The crystal (underside) is anti-reflection coated. The coating greatly reduces reflections from all angles, especially obvious in black dialed models. From certain angles, a blue reflection will be shown. Due to its high density, sapphire crystal is distinctively colder than mineral crystal. Sapphire crystal costs 50 times more than mineral crystal, at our price range, not many watches can offer such option.

Blued Steel Hands

From 2015, all blued steel hands in our watches are heat-treated (275F/ 154C). The hands must be made of steel to withstand such high heat treatment. The pictures on this page bottom show what a world of differences authentic blued steel hands compared to conventional lighter colored electroplated/ dyed ones. At this price range, only a few privileged brands can offer such amazing hands.

Tang over Deployant Buckle

From December 2021, all watches will be equipped with tang buckles. The previous deployant buckle's offering has been abandoned based on comprehensive surveys & observations : 50% prefers comfortable tang (pin) buckles over restraint deployant buckles. 30% uses deployant buckles because the purchased watch came with it, most probably they would be more satisfying & comfortable if a tang buckle was given instead. The final 20% they are alright for any buckle types, no say no feeling for anything.

For individuals longing for deployant buckles, do some checking & be well aware of your wrist size before trying to get one. Only a certain limited range of wrist sizes not too small not too big, can actually be fitted comfortably with deployant buckles. The advantages of deployant buckles, convenient & strap can last longer. By the time a tang buckle strap is worn out is a good time for a new strap.

Why prices are reasonable ?

We are responsible from design, merchandising, assembling to selling our watches, no 3rd party is involved. PerpetuaL watches are purchased exclusively via our website only, all these savings are passed onto our customers.

Shipping included ?

Yes, all shipping charges are included in the list prices. The ordered watch is shipped by EMS (SpeedPost) 3-5 day worldwide delivery, via Hong Kong Post. EMS' tracking no. will be provided.

Return Policy

7-Day Satisfaction Guaranteed.No Question Asked. Watches can be returned within 7 days upon received. The returned watch must be in brand new condition, certain charges will be required for shipping & handling.

What does the 2-year warranty cover ?

Our warranty covers all manufacturing defects. The artificial damages or scratches on sapphire crystal & mineral glass, leather strap & buckle are not covered. The warranty is void if watches are opened/ serviced not by our workshop. all shipping charges are covered for watches required to be sent back for repair during the 2-year warranty period.

What if the 2-year warranty expired ?

Every watch will require overhaul service in every 3-5 years. The overhaul service includes a complete dismantling of the watch movement for cleaning & re-oil procedures. The damaged parts will be replaced. It costs US$80.00 for all general models. For chronographs & tourbillons the costs are much higher. All shipping costs are included.

Discontinued models

For discontinued models, unless for after-sales-service, no reply will be given.

If you have any questions, please go to our CONTACT page .....